We believe in our products
That's why we will give you a 30 day money back guarantee!If you are not satisfied with one of our products, you will get the money back (without postage)
Conditions: The claim must be made within 30 days of the invoice date. It applies to all of our products.
How should you proceed:
- send us an email (or via contact form)
- give us your full name, telephone number, address and the invoice number which concerns the product
- tell us the reason for the dissatisfaction
- Returns without this information will not be considered
Return of the products:
- The costs of the return shipments are borne by the costumer
- No retruns from abroad or products that were purchased outside of our shop
- Please send returns to the following address:
- Shipping costs, Paypal / credit card fees etc. will not be refunded. Only the single product price.
- The Saalio Iontophoresis device and its accessories are excluded from the 30 day money back guarantee.
JV Cosmetics GmbH, Staffelnhofstrasse 6, CH-6015 Luzern