We believe in our products

That's why we will give you a 30 day money back guarantee!

If you are not satisfied with one of our products, you will get the money back (without postage)

Conditions: The claim must be made within 30 days of the invoice date. It applies to all of our products.

How should you proceed:

• send us an email (or via contact form)
• give us your full name, telephone number, address and the invoice number which concerns the product
• tell us the reason for the dissatisfaction
• Returns without this information will not be considered

Return of the products:

• The costs of the return shipments are borne by the costumer
• No retruns from abroad or products that were purchased outside of our shop
• Please send returns to the following address:

Exclusion:

• Shipping costs, Paypal / credit card fees etc. will not be refunded. Only the single product price.
• The Saalio Iontophoresis device and its accessories are excluded from the 30 day money back guarantee.

JV Cosmetics GmbH, Staffelnhofstrasse 6, CH-6015 Luzern